How to contact customer service from my phone?

Do you want to contact us from your phone? Here is the procedure to follow.

On Carousel, select the 3 parallel bars at the bottom left of your screen.

 

 

In the menu, you have 2 contact options: our contact form or the Livechat.

To access the contact form, select Help Center and then click on Send us a message.

 

 

You will then be redirected to our contact form. If you are logged in, you just need to select the subject from the dropdown list and write your question. If you are not logged in, you will need to fill in all fields manually. 

 

 

Regarding the Livechat, it is available at the bottom right of your screen:

 

 

Do you want to contact us from your computer? Here is the procedure to follow!

 

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