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FAQ

I want to delete my account. How do I do it?
If you want to delete your account, you can contact us using the contact form. Please include the reason why you are asking to delete your account. Are you no lon...
How long will it take for my account to be authenticated?
Once you have sent us the necessary documents, our teams will verify them. This takes on average a few days during the opening hours of our customer service. For ...
I made a withdrawal request. When will the money be available in my bank account?
Quick withdrawals are withdrawals by bank transfer that are normally processed within 3 hours. Thanks to this, you will receive your withdrawal within a few hours...