Security & Legislation

  • Can I share my personal data without risk at Carousel?

    Of course. At Carousel, we value the privacy and security of our players and their personal data. We have put all we can in place to ensure your data is protected.   To learn more about the pr...

  • I think my account has been hacked. What should I do?

    If you think your account has been hacked, the first thing to do is change your password. How? Log in and choose a new password in your account settings.   Then, in order to change your e-mail...

  • Is my money safe at Carousel.be?

    Yes. Unlike illegal websites that very often operate from tax havens out of control, the Carousel.be website respects Belgian legislation, operates under the control of the Belgian Gaming Comm...

  • As a Belgian, which online gaming website can I play on?

    As of 1 January 2011, a law governs the online gaming sector in Belgium, requiring online gaming websites accepting Belgian players to have an official Belgian license. Carousel.be has one of ...

  • Is Carousel a legal online gaming website?

    Yes, the online gaming website Carousel.be has been authorized by the Belgian Gaming Commission. This means that the website has a Belgian gaming license authorizing it to offer class II onlin...

  • Which professions are banned from gaming?

    In accordance with current legislation, certain professions, for example notaries and police officers, are not authorized to gamble and therefore cannot register on this online casino gaming s...

  • How old do I need to be to play at Carousel.be?

    To play on this online casino game website, you must respect the conditions set out by the legislation in force in your country. In Belgium, you must be at least 21 years old. If you are young...